Every now and then you visit a restaurant where things go a little bit wrong, but the friendly staff and the service they provide makes you want to go back regardless, and that's exactly that happened when I dined at The Encore in Stratford-Upon-Avon.


The Encore restaurant is located in central Stratford-Upon-Avon, a mere stones throw from the Royal Shakespeare Theatre and easily accessible by car, bus, train, and even boat. It houses two floors of beautifully designed dining space and is a lovely setting for lunch, dinner, or just drinks. 


Looking up at The Encore restaurant from the street below
The Encore viewed from Bridge Street in Stratford-Upon-Avon


There are several menus to chose from at The Encore (lunch, brunch, vegan, etc) but as we dropped in on a sunny Sunday afternoon, it would have been rude not to order a traditional Sunday roast. Whilst I eat a mostly vegetarian diet these days, I do bend the rules for certain meals, roast dinners being one.


The options for the Sunday roast include:


  • Trio of roasts (beef, pork, chicken) - £18.50
  • Roast beef - £16.50
  • Roast chicken - £14.75
  • Roast pork belly - £14.95
  • Fig & dolcelatte roast - £14.95


I chose the roast pork belly and my sister opted for the roast beef. At that sort of price we were expecting good things and we weren't disappointed, mostly.


A large plate of meat, roast potatoes, and a large Yorkshire pudding. A bowl of vegetables can be seen in the background.
Slices of roast pork belly, roast potatoes, crackling, stuffing, and a large Yorkshire pudding


Once our dinners arrived we were presented with two large plates of meats, roast potatoes, and giant Yorkshire puddings, and one sharing dish of mixed veggies. The portion sizes were certainly not small. We were delighted at the sight of the meals we were about to dig into, until I spotted a hair in mine. 


Accidents happen from time to time, and although most restaurants have high hygiene standards things like this do happen. That being said its never nice to find a hair in your dinner even if you haven't started eating yet. I raised the issue with the waitress straight away and she swooped the dinner from under me to replace it as soon as possible.


Grace is sitting to the table. Her dinning in on the table below her. The inside of the restaurant can be see in the background.
Is there any point going for a fancy dinner if you don't take a photo with it?


As my dinner was so impressive I did worry it would be quite some time before another was brought to the table but to my surprise I didn't have to wait too long at all. I would estimate that a fresh pork belly roast was plonked down within 10 minutes of the waitress taking the original away. After bringing a new meal to the table, our waitress apologised quite sincerely and said that the meal would be complimentary. Whilst I expected maybe a small discount, or the offer of a drink after such an issue, I didn't expect the whole meal for free. For this reason and the genuinely good customer service I received from our waitress that afternoon I would not hesitate to return to The Encore again.


We soon wolfed down our meals which were equal parts delicious and filling, and went on our way discussing another possible visit for December after spying their festive menus earlier in the day. 


Despite the little blip I was quite impressed by my experience at The Encore, and the way they dealt with the situation ensured we left the restaurant as happy customers.


The Encore
1 Bridge Street
Stratford-Upon-Avon
Warwickshire
CV37 6AB



Thanks for reading!



If you liked this post don't forget to click here to follow me on Bloglovin!



------------------------------------------------------------------------------------------------

Looking for more restaurant reviews?
Here are some popular posts...




Stratford-upon-Avon CV37, UK

THE ENCORE STRATFORD UPON AVON

Latest Instagrams

© GraceBee. Design by Fearne.